In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data is reflected below:
The owner of this website is Albert Borrell Font, with address at C/Jacint Verdaguer 148, local 16, with CIF number: 38831700-H. Contact email firstname.lastname@example.org.
The information contained on the website constitutes an information service for the various products and services offered. The company is dedicated to the Representation and manufacture of textile articles.
ACCEPTANCE OF THE CONDITIONS OF USE
Access to the Website requires the acceptance of the conditions of use, its policy and legal notice that are currently in force on this Website without prior notice, except for substantial variations. The fact of navigating or using said support, together with the marking of check-ins in the different forms, implies the unequivocal acceptance of these, when contact details are provided.
The source code, graphic designs, images, photographs, animations, software, texts, as well as the information and content that are collected are protected by Spanish legislation on intellectual and industrial property rights, and it is not allowed the total or partial reproduction of this Website, nor its computer processing, public communication, distribution, dissemination, modification, transformation or decompilation, without the prior written permission of its owner, in accordance with the provisions of articles 8 and 32 second paragraph of the Intellectual Property Law.
The user, only and exclusively, may use the material that appears on this Website for personal and private use, and its use for commercial purposes or for incurring in illegal activities is prohibited. All rights derived from intellectual property are expressly reserved.
The company will ensure compliance with the above conditions and for the proper use of the contents presented on its portal, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by the user.
PERSONAL DATA PROTECTION
Access to the website or its use does not imply a collection of personal data of the user. However, it is communicated that, in the event that personal data is requested, the consent will be duly collected and the user will be duly informed in accordance with the provisions of Article 13 of the European Regulation 2016/679 of April 27 (GDPR), Protection of Personal Data. (Contact forms or any service request).
The Personal Data collected in the information request forms will be subject to mixed processing and will be incorporated into the corresponding files.
The collection and mixed treatment of the Personal Data is intended to maintain the requested or contractual relationship that is established, as well as the management, administration, information, provision and improvement of the services that the user decides to request or contract.
This party assumes no responsibility for the falsity of the information provided, being able and not giving up, to the actions that may derive such action.
The owner of the website has taken the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, already come from human action or from the physical or natural environment. The technical and organizational measures that seek to achieve the basic security objectives will be adopted, such as: confidentiality, understood as the limitation of access to information by unauthorized persons; Integrity, understood as the maintenance of reliable and quality information, and availability, understood as the guarantee of access to the Information System by the request of an authorized user.
The company does not currently transfer its data. Any possible assignment will be protected in the obligatory fulfillment of the legislation or in his explicit consent.
Finally, you can send email and include it in the newsletter that sends with information of possible operations that may be of interest, asking for specific consent to that effect.
LIMITATION OF LIABILITY
Nod-bcn makes its best efforts to ensure that the information that appears on this website is correct and up to date. Nod-bcn is not responsible for errors or omissions that may exist on the page. Nod-bcn cannot control the use that the user gives to the information, and therefore will not be responsible for any type of damages, whether direct or indirect, that may derive from the use of said information. The information contained in the catalogs and price lists is only indicative. Nod-bcn may modify them at any time, without prior notice. That is why commercial transactions carried out with nod-bcn will only be binding on the conditions and prices expressly indicated on the order forms that are made for this purpose.
Through this website, we provide information about the services and/or products we offer or market. This information is offered as users can see it, not accepting nod-bcn any responsibility for possible damages caused by:
-The nonexistence of the information or the services and/or products offered, its inaccuracy, its lack of updating or the existence of failures in access to part or all of the contents of this website or others to which it may be possible Access from this.
-The loss of information or damage to equipment caused by the use of this website or others that can be accessed from it.
You are aware that the use of this website takes place under your sole and exclusive responsibility, and so you voluntarily and expressly accept it when accessing it. You also agree not to use any of the contents included in the website for purposes that are illegal or go against public order, morality and commonly accepted good customs. In particular, and without this implying a limitation to what is stated here, you also agree not to obtain, reproduce or distribute the contents shown on this website if it is not for personal use and in any case for profit. Otherwise, the company reserves the right to exercise the pertinent legal actions.
The owner is not responsible for any damages or losses that may occur as a result of the use of the contents of the Web, being the sole responsibility of the user who accesses them.
In the same way, it is not responsible for any damages that may arise from the use of an outdated or defective version of the browser, from interruptions in the connection that occur during the transmission of data, computer viruses, breakdowns or disconnections in the operation of the telematic system, of blockages caused by deficiencies or overloads of telephone lines, as well as damage caused by third parties through unauthorized interference. The Web may contain links to other Web pages that may be of interest to users. It assumes no responsibility for these links, being unable to guarantee compliance with appropriate Privacy Policies, which is why the user accesses the content of the aforementioned Web pages in the conditions of use set in them and under his sole responsibility.
The owner is not responsible for the breach of any applicable rule that the user may incur in accessing the Website and/or in the use of the information contained therein.
The owner reserves the right to interrupt or deny discretionary, at any time and without prior notice, the access of any user to the contents of restricted access, when any of the circumstances described.
The right is reserved at all times, without prior notice, to make modifications and updates to the information contained in our Website or in our configuration and presentation. It also reserves the right to temporarily suspend, and without requiring prior notice, access to the Web for reasons of eventual need and to perform maintenance, repair or improvement operations.
It reserves the right to include or withdraw all or part of its Web, any information at its sole discretion.
APPLICABLE LAW AND JURISDICTION
The payment conditions applicable to the order will be those previously agreed with nod-bcn, in previous orders. The Company reserves the right to change the payment terms by previously notifying the customer in writing.
The ownership of the merchandise is nod-bcn until the invoice corresponding has not been fully effective.
For all those issues that may arise due to interpretation, execution or eventual breach of these conditions of use, users, waiving their own jurisdiction, and regardless of the place where any dispute arises, will be expressly submitted to the jurisdiction and jurisdiction of the courts and tribunals of Barcelona.
These conditions will be governed, in any case, by Spanish law.
© 2019 – “Albert Borrell Font”
All rights reserved
All links, hypertext, deep, framing or any other type of virtual connection through telecommunication networks from any Web site to our Web pages, must be requested and authorized previously and in writing by the owner, and failing that the links established to this website must be made to your home page.
The links that are made to third-party Web pages have only an indicative purpose, being the purpose of making other sources of information available to the user that may be of interest.
The owner tries to periodically review the content of their links. However, it is impossible to know at all times the specific content of the proposed links. As a result, we request the collaboration of any user who accesses the aforementioned contents in the event that their contents may be contrary to current law, morality or public order, making it known through the following emails: email@example.com
FORMALICATION OF THE CONTRACT
The existence of the contract between you as a customer and nod-bcn in relation to nod-bcn products online, will be effective from the moment your order has been expressly validated and accepted by you, when you click on “Place order”.
The online purchase process will begin when you click on the “Place order” button. You will then receive an “Order Confirmation” email that acknowledges the receipt of your order. The reception of the email “Confirmation of Shipment” confirms that the order has been sent to the address you have indicated to us, or to the collection point.
When making the product selection on the page www.nodbcn.com, a summary page will be displayed with a photograph of the article, color and reference, selected quantity, price per unit and the total amount of the order. It is essential to verify that this information accurately reflects the selection you made, prior to the order confirmation. Once confirmed, the order will be sent to nod-bcn for processing. Although all possible measures are taken to ensure correspondence with the original products in terms of color, design and style, the photographs may not correspond exactly for reasons beyond our control. Therefore, nod-bcn will always try to avoid, as far as possible, any error or inaccuracy that occurs in the photographs or graphic representations of the products displayed on the website www.nodbcn.com.
With credit card, Bank Transfer and PayPal
Payment using these methods is completely secure. The entire transaction is carried out in an encrypted form through a bank validation server using the SSL encryption protocol (encryption technology that the acronym comes from its name “Secure Socket Layer”). Purchases, therefore, that you make through online payment are totally secure. If you wish to use a payment method different from those proposed please contact us.
We have the following payment methods: Visa, Visa electron, Mastercard, American Express, Bank Transfer (Sofort), Affinity Card, PayPal.
SHIPPING & RETURNS
With the exception of a possible particular agreement; The products in the nod-bcn catalog will be served within agreed deadlines from the confirmation of the order by nod-bcn. Peninsula, Balearic Islands, Peninsular Portugal: between 1 and 3 working days.
Other destinations: Please contact nod-bcn for more information. (firstname.lastname@example.org). The delivery times indicated are for guidance, nod-bcn will try to respect them. However, your delay will not imply cancellation of the order or compensation. Any penalty clause for delay introduced by the Client in his order is cancelled. The delivery is considered made since the product is made available to the Customer through the carrier.
It is up to the recipient to verify the products upon receipt and expose all the exceptions and claims that may be justified in writing in a maximum of 4 days through the Contact Form on our website. If the products served are not compliant in nature or in quantity with those specified on the delivery note, the Client must make his claim via the web at www.nodbcn.com or e-mail email@example.com, within four days of delivery. If the requested documentation is not fulfilled or the requested documentation is not provided, nod-bcn could reject the claim.
We offer you the guarantee of working with the best companies specialized in courier for our shipments. Once the payment has been received and confirmed, we will deliver it to the transport company that will deliver within 24h/72h* on weekdays from Monday to Friday at your home or at the place you request. *Delivery times can be modified during special promotions.
It is essential for delivery management to provide a telephone number (if it is a mobile phone, it is possible to send a delivery notice sms). If there is no possibility of delivery because there is no one responsible for pickup at that time, the customer will receive a call to make a second visit for delivery. If on this second occasion the delivery cannot be made because the client is not at the time and place previously agreed with the courier company, it will be the client who will have to go to the transport agency offices to pick up the order.
When the order is delivered you should check that the shipment is correct. If there is any discrepancy or problem with your order at the time of delivery, you must reflect the nature of the discrepancy or problem (for example, open package, damaged goods) in the delivery note, and sign it. You should then contact the Customer Service Department by email firstname.lastname@example.org or the Contact Form on our website. If the products do not correspond to your order or you are not satisfied with them, you can exchange them for others.
Make sure that the products ordered meet your needs. If this is not the case, you can accept the delivery or return the products (see our Return Policy). It will be understood that the delivery of your order has taken place at the chosen address when signing your receipt to the carrier, at the delivery address you indicated.
You must notify the Customer Service Department as soon as possible of cases of non-receipt of the products or delivery delays exceeding six (6) business days.
Delivery will be considered impossible after the carrier goes and does not find anyone at home, or from the transport agency call by phone to arrange delivery and fail to contact.
In any case, the courier company will call you or send you an SMS to make a second delivery. If for any reason you will not be at the place of delivery at the agreed time, please contact us to arrange delivery another day. In order to avoid the impossibility of delivering your order, please provide us with a delivery address where you can always find a recipient.
The delivery time in Peninsula* (Spain). Between 1 and 3 days from Monday to Friday. (Weekdays in Spain).
The International delivery time* between 7-15 days from Monday to Friday. (Weekdays in Spain).
* Delivery times can be modified during special promotions.
In the event that nod-bcn cannot meet this deadline due to lack of stock or problems outside nod-bcn, our customer service will contact you to notify you and proceed to the confirmation of the new approximate date of service, change or cancellation of the order.
Our shipping policy is based, mostly, on a free shipping (postage paid) on orders over €85 if your destination is Peninsular Spain. For information on the price of shipping in the Canary Islands, Balearic Islands, Ceuta, Melilla, Peninsular Portugal and other countries, send the question through the Contact Form found on our website, and we will respond as soon as possible possible. We want our customers to focus on the order and not worry about the shipping amount. This shipment will always be managed by leading companies in the logistics sector, offering optimal times and good service.
Free shipping to Peninsular Spain for orders with a final amount exceeding €85. In Peninsular Spain and Peninsular Portugal, shipping costs have a fixed price of €6.95 (for orders with an amount less than €85).
For shipments to the Canary Islands, Balearic Islands and Melilla, the shipping costs are fixed at €9.95.
For Ceuta and the rest of the countries, it will be the interested customer who will have to pay the freight in full.
Zone 1: Fixed price of €25
Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Rep. and Switzerland.
Zone 2: Fixed price €52
Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic and Sweden.
Zone 3: Fixed price of €54
United States and Canada.
Zone 4: Fixed price of €67
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela.
IMPORTANT: Shipments made abroad or to Ceuta and Melilla, to an address that is incomplete, incorrect or a change of address occurs during the shipping process, will have an additional cost of €10, if it is in a foreign country, or €5, if it is in Ceuta and Melilla. This additional charge will be assumed by the client.
Shipping prices are calculated for deliveries to standard locations (do not require double shipping) and for shipping up to 10 kg. Detecting special zones or weights could lead to a re-assessment of transportation costs. The client would be contacted to agree on the new conditions.
Customs and taxes
Residents in the European Union
The prices of the products that are for sale on the Web include the Value Added Tax (VAT). If you are a company with the right to exclude I.V.A, you must provide us with your VAT number and the relevant certificate.
Residents in non-EU countries
Purchases made by natural or legal persons resident in non-EU countries will not be exempt from payment of the VAT unless they send us the appropriate certificate.
Orders destined for non-EU countries are subject to various customs charges and taxes. The payment of these will correspond to the client.
INTERNATIONAL SHIPPING CONDITIONS
Our shipments are delivered within the usual estimated deadlines. Keep in mind that the delivery of your order could be slightly delayed when it is affected by the high flow of shipments during the period of sales or special promotions.
• The customer is responsible for possible customs costs or local taxes.
• VAT will not be refunded on international sales.
• Our orders cannot be delivered to a post office box or military base.
• The usual delivery time of your order could be affected during special periods, Christmas, sales or special promotions, due to the high volume of shipments
The purchase system is subject to the legislation in force in Spain, therefore the sales operations will be understood as carried out at the nod-bcn address located at C/Jacint Verdaguer 148, local 16 -08330 of Premià de Mar (Barcelona).
Merchandise returns will only be accepted within 14 days of receipt and that have been authorized by the nod-bcn company.
It is necessary to keep the merchandise in perfect conditions, including seals and wrappers. Nod-bcn will accept returned items that are in perfect condition, with their original packaging (since otherwise the product could suffer depreciation) and its use does not go beyond the mere verification of good condition. If not, nod-bcn retains the option of not accepting the return for sanitary reasons. To comply with the withdrawal period the communication regarding the exercise of this right must be sent before the corresponding term expires.
After examining the product we will notify you if you have the right to return. The refund will be made as soon as possible and, in any case, within 14 calendar days from the date on which you have notified us of your intention to withdraw. The return will be paid on the same credit card or bank account with which the order was paid.
The return of those products that are not in the same conditions in which you received them, or that have been used beyond the mere opening of the product will not proceed.
As for the return costs, they will be paid by nod-bcn (with the exception of the additional costs resulting from the election by a different delivery method to the less expensive modality of ordinary delivery we offer) as long as the reason for the return is nod-bcn error, as it would be the case that the item served does not correspond to the order or that the characteristics of the product do not correspond to those of the web sheet of the product purchased. The return costs must be paid by the customer as long as the return is not due to a nod-bcn error.
If you have placed an order through this website from a Member State of the European Union other than Spain under any circumstances we will be obliged to reimburse you for shipping costs other than those incurred to the original delivery address in Spain or return costs from a destination outside Spanish territory.
If you wish to cancel the order, and your order has already been sent, you must pick it up when it is delivered and contact us within the deadlines indicated in the previous point “Return deadlines”. It is essential that you pick it up so that, after the return (paid by the customer) and receipt/review (by nod-bcn in store), make the payment of the amount of your order.
If you have any questions, you can contact us through the email email@example.com, and through the Contact Form. Our customer service hours are from Monday to Friday between 9:00 a.m. and 2:00 p.m.
To return the merchandise, contact firstname.lastname@example.org indicating the order number, or through the Contact Form and as soon as possible we will indicate the steps to follow.
*Residents in the Canary Islands, Ceuta, Melilla and outside Spain, must send the products to the nod-bcn address: C/Jacint Verdaguer 148, local 16 -08330 of Premià de Mar (Barcelona) and the amount will be paid by the case that the return was not due to a nod-bcn error.
As soon as it is received in our warehouse and it is verified that the product is in perfect condition, a bonus will be activated in your nod-bcn account. When we receive the merchandise, we will contact you by email to inform you that we have correctly received your return.
The colors of our products may vary from the actual color of the fabric due to the support where the website is being viewed. In addition, there may also be slight deviations in the measurements of our products due to the manufacturing process. In no case will these deviations affect the use of our products.
The process for a defective product claim is:
• 1. Contact nod-bcn through the Contact Form or email email@example.com
• 2. Indicate the product defect.
• 3. Indicate the number and date of the order (indispensable requirement).
• 4. Name and contact phone number.
In the event that nod-bcn believes it appropriate, the product will be picked up at your home at no additional cost to the customer. In that case nod-bcn will contact the client to indicate how to proceed.
In the case of return for defective material due to a manufacturing failure nod-bcn will replace the material with a new one or another of the same category. In any case the amount paid by the customer will be returned, but a valid credit will be issued for future purchases.
In the case of return for defective material due to a defect in use, nod-bcn will inform the client of the reason for not making the claim, in writing and sending it again the defective product at the customer’s expense (in the case of that the collection has been made). If you do not accept the payment of the shipment, the product will not be sent again.
In the event that you receive a product other than the one you requested in your purchase, whether you want the requested product sent again or not, the same rule will apply as for defective products and you will not have to pay any transport cost for the return of it.